Last updated: October 11, 2026
These Terms of Service ("Terms") govern your use of the website located at apexhailanddent.com ("Site") and the paintless dent repair services provided by Apex Hail & Dent LLC ("Apex Hail & Dent," "we," "us," or "our"). By using our Site or engaging our services, you agree to these Terms.
Apex Hail & Dent provides paintless dent repair (PDR), hail damage repair, and related services to individual vehicle owners, body shops, dealerships, and fleet operators. Our technicians travel to body shops, dealerships, fleet yards, or other agreed-upon service locations to perform the work.
All estimates and quotes are provided based on the vehicle inspection, photos, or description supplied by the customer. Final pricing may adjust after physical inspection if additional damage is discovered or the scope of work changes. Any change to the scope will be communicated to the customer and confirmed in writing before work continues.
Payment terms are agreed upon at the time of estimate acceptance. Accepted payment methods include credit card, debit card, ACH, and business check. Invoices are due upon completion of work unless other terms have been negotiated in writing. Overdue balances may accrue late fees or be sent to collection.
When repairs are being paid through an insurance claim, the vehicle owner remains responsible for payment if the insurance carrier does not pay the full estimated amount for any reason. Apex Hail & Dent will provide estimates and documentation to support your claim but is not a party to the insurance contract.
Deductible assistance may be offered on qualifying insurance claims, subject to eligibility. Availability, terms, and amounts vary by claim and are subject to applicable state and federal laws. Contact us for details before making assumptions about deductible assistance for your claim.
Apex Hail & Dent warrants that our paintless dent repair work will remain free from defects in workmanship for the lifetime of the vehicle so long as the vehicle remains in the possession of the original customer at the time of repair. This warranty does not cover:
You agree to:
You may cancel or reschedule an appointment at no charge with at least 24 hours' notice. Cancellations with less than 24 hours' notice may be subject to a cancellation fee to cover technician travel and scheduling costs.
By providing your phone number and opting in through our website contact form, you consent to receive text messages from Apex Hail & Dent LLC related to your quote, appointment, estimate, invoice, or ongoing job (transactional), and/or promotional and marketing messages if you have opted in separately through the second consent checkbox. Consent to receive text messages is not a condition of any purchase or service. Message and data rates may apply.
Age Restriction (18+). You must be at least 18 years old to enroll in the Apex Hail & Dent LLC SMS messaging program. By opting in, you confirm that you meet this age requirement.
Opt-Out. You can cancel the SMS service at any time. To opt out, reply STOP to any SMS message you receive from Apex Hail & Dent LLC. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
Help. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at contact@apexhailanddent.com or 1-888-779-1237.
Carrier Disclaimer. Carriers are not liable for delayed or undelivered messages.
Message Frequency & Rates. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies based on your inquiries, appointments, service activity, and the message categories you have opted in to receive. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
Privacy. If you have any questions regarding privacy, please read our Privacy Policy. For SMS-specific disclosures, see our SMS Policy.
You agree not to:
All content on the Site — including text, logos, images, photographs, graphics, and the Site's design — is the property of Apex Hail & Dent LLC or its licensors and is protected by U.S. and international copyright and trademark laws. You may not use, reproduce, or distribute Site content without our written permission.
Our services are provided on an "as-is" basis to the extent permitted by law. To the maximum extent permitted by law, Apex Hail & Dent's total liability arising out of or related to the services shall not exceed the amount you paid for the specific service giving rise to the claim. We are not liable for indirect, consequential, incidental, or punitive damages.
You agree to indemnify and hold harmless Apex Hail & Dent LLC, its officers, employees, and contractors from any claims, damages, losses, or expenses (including reasonable attorney's fees) arising out of your breach of these Terms, your misuse of the Site, or your negligence.
These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles. Any dispute arising under these Terms shall be resolved in the state or federal courts located in Broward County, Florida.
We may update these Terms from time to time. When we do, we will revise the "Last updated" date at the top of this page. Continued use of the Site or engagement of our services after changes constitutes acceptance of the updated Terms.
Questions about these Terms? Contact us:
Apex Hail & Dent LLC
321 SW 194th Ave
Pembroke Pines, FL 33029
Phone: 1-888-779-1237
Email: contact@apexhailanddent.com